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   Customer Comment Card

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SELECT A LOCATION / SERVICE:
Barnes & Noble @ VCU Bookstore Barnes & Noble @ VCU Medical Center Bookstore
Dental Store Jostens

1.    How satisfied were you with the friendly and courteous attitude of the staff?
             Very Satisfied      Satisfied      Not Satisfied      Not Applicable

2.    How satisfied were you with the salesperson's ability to answer your questions?
             Very Satisfied      Satisfied      Not Satisfied      Not Applicable

3.    How satisfied were you with the cashier's speed and accuracy?
             Very Satisfied      Satisfied      Not Satisfied      Not Applicable

4.    How satisfied were you with the store's return policy?
             Very Satisfied      Satisfied      Not Satisfied      Not Applicable

5.    How satisfied were you with the cleanliness of the store?
             Very Satisfied      Satisfied      Not Satisfied      Not Applicable

6.    How satisfied were you with the pricing of the goods and services?
             Very Satisfied      Satisfied      Not Satisfied      Not Applicable

7.    How would you rate your overall shopping experience?
             Very Satisfied      Satisfied      Not Satisfied      Not Applicable

If the answer to any of the above is "not satisfied", please tell us why.

8.    Did you find the item you needed?
             Yes      No      Not Applicable

9.    Were you thanked?
             Yes      No      Not Applicable

10.    Would you recommend the store to a friend?
             Yes      No      Not Applicable

If the answer to any of the above is "no", please tell us why.

What was the date and time of your visit?

Date:   (mm/dd/yyyy format)
Time:   (hh:mm format)     

Name:               
Phone Number:  
E-Mail Address:
Would you like to be contacted? YES     NO



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 Last Reviewed: June 8, 2009